Here is a copy of a post I just made on the OutlinerSoftware forum, in response to a forum member’s problem about how to deal with a large volume of tasks prompted by emails with attachments:
… since I’m a CT enthusiast, let me describe how CT could be used to deal with the above type of problem (partly also for my own amusement at the end of a long week, but also if anyone else might be interested in this).
This might not satisfy your “quick entry” requirement, as there is a bit of setting up involved, but after a while a lot of it can be automated by using keyboard shortcuts and templates (and even more so with AutoHotkey scripts).
There would be many different ways to do it, but here is the simplest scenario (using either the desktop or USB portable version), and the benefits:
1. create a new CT database (“project”) for managing your work projects.
2. when you get an email with attachments that you need to do something about,
2a) create a new “date and time topic” (a new document with temporal features) in CT and give it a descriptive title (can have up to 256 characters),
2b) select all relevant text in the email,
2c) drag and drop it into the CT topic,
2d) if the attachments are important, save them on the hard drive in a folder, and then drag and drop the files into CT from your file explorer, which would create links to the files (clicking on which would launch them in their respective applications, such as Word, PDF reader etc.).
Benefits so far:
Moving the email and the attachments over into CT will identify them as important (a todo), and they won’t disappear as more emails arrive in the Outlook inbox.
Keeping such tasks in “time and date topics” will automatically order them chronologically, and can be also sorted in reverse chronological order, and viewed as a list in the Topic List pane. They can also be navigated through a Calendar interface.
Links to topics created on the same day will be displayed at the bottom of each “date topic”, as “tasks”.
Having the contents of the email and the links to attachments in the same topic will serve as a mini dashboard for that task. More content and files can be added to it, and it can be linked (using wiki links) to other tasks in the CT database.
It can also be split into smaller, linked topics, as a task grows (which can be visualised as a mind map or outline in the graphical Navigator pane).
It is also possible to open and view multiple topics as floating (repositionable) windows, which helps when you need to refer to other tasks in other topics.
3) In order to identify this task as part of one of your larger projects, add a “Category” label to the topic, denoting the project. This will help filter tasks belonging to the same project, e.g. by ticking that category in the Category pane. Alternatively, a separate CT “project” (database) could be created for each real world project, if we are talking about huge projects. But normally it’s better to work from one database initially.
4) Add a red warning type icon to the topic in the Topic List pane to signify it requires attention. Topics can be filtered according to their icons in the Topic List.
Now, let’s say that you’d want to reorder these tasks according to their priority/urgency, which currently are listed in chronological (or reverse) order. For this, you can create an “outline” file in the Outline Pane (or multiple outline files, one per each project, i.e. category). Then,
5) Drag and drop selected tasks (i.e. “time and date topics”) from the Topic List pane into the Outline pane. This will create new outline items with links to the topics.
The benefits are that you can now quickly reorder the various tasks in a hierarchical tree, and it only takes a click to launch any of the linked topics. The Outline Pane has other useful features such as checkboxes (that cross out the done tasks), icons, hoisting etc.
When a task is done, then you can also change the topic icon from a red warning sign to a green tick. The benefit of using CT and date and time topics is that a permanent record of the task and all its contents and linked files will remain in the database and will be easy to find in the future (through search, or the dates, or other parameters).
This would already work as a basic task management system. The above assumes that you have the Topic List, Category, and Outline panes docked in the CT desktop, so it’s easy to see everything and drag and drop stuff from one to the other.
But CT also has a host of other features that make it possible to make the task management system more sophisticated.
This is a long enough post, so I don’t want to go into the details, but there are commands that one can add to templates that can be automatically inserted when a new topic is being created, and they enable you to add “attributes” or “properties” to each topic easily, e.g. to display a pulldown list to choose whether the task’s importance is “very important, important, medium, low, or none,” or a checkbox that, when ticked, adds the “Done” property.
Other options could include adding start and due dates to a topic (task).
The key benefit of using such attributes/properties is that now you can create a summary page (e.g. the Home page of the wiki database or “project”, that is easy to click on or call up with a hotkey), which will automatically populate and update a table of todos with the dates ordered according to a selected parameter (such as start or due dates or importance), another table for actions that are done but you’re waiting for others (this requires adding a “waiting” property, and the name of the person responsible), and another table with the Completed tasks, just for the record.
Here is a link to a CT forum discussion with some templates and more details on this approach: